| Category |
Deputy Manager |
| Salary |
£16000 - £20000 |
| Location |
Buckinghamshire |
| Ref: |
305 |
| Notes |
Job Brief – Duty Manager Reporting to – General ManagerSalary Competitive and dependant upon experience plus bonus30% of sales revenue is delivered by F&B, Room Occupancy to date sits at 60%Conference facilities for 150 covers can be split into 3 + private dining to 40 covers3 Star Hotel, Bedrooms 70, Restaurant, Spa and GymnasiumPurpose and Scope of the position· Primary focus is to manage and co-ordinate Food and Beverage areas and manage both corporate functions / events / weddings / parties to the agreed standard · Develop the staff in F&B to deliver great customer service in a skilled and professional manner · To provide assistance and support to all departments in the successful management of projects tasks and teams. · Ensure all key personnel are aware of the sales requirements for the hotel and have been trained to up sell to support the sales objectives. · Work closely with the General Manager and Head Chef on menu planning, peak party and wedding seasons and conference planning. · Work closely with the General Manager on developing the budget for each department and ensuring each department manage wastage, and labour effectively. Responsibilities - Operations: To take responsibility for the direct management of the food and beverage and conferencing personnel managing your team and their development and increase departmental efficiency, whilst maintaining guest satisfaction ensuring customers are always treated efficiently and professionally. To maintain good liaison and communication with management and operative employees. To rota staff efficiently in accordance to business demand, whilst maintaining timesheets, wage amendments and holiday records. To carry out and record staff appraisals in a timely manner and to handle and record complaints queries and compliments
- IT & Systems: To be fully conversant with Front office systems (Room Master an advantage) and ensure staff have the necessary information to be able to operate to a satisfactory standard and all areas are running correctly and efficiently to prevent any errors.
- Compliance: To be fully aware of Hotel regulations as outlined in the Company handbook, with special regard to health and Safety and disciplinary procedures. Conduct Fire, Health & Safety and any other mandatory departmental training as required for your team
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| Contact |
The Management Connections Team - 01827 55130 |
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If this role is not for you we will be happy to hear from you as we are currently Talent Spotting !We pride ourselves in knowing some of the more successful and established businesses within the Hospitality sector. These businesses generally hire the best people and look to us to spot talent and experience that is exceptional at all levels. We look for well managed careers and CV’s that demonstrate success. A little failure can be good too; it strengthens the character and resolve. We believe that our focus should be equally split between meeting the needs of the Candidate and the Hiring Manager. We take time out to improve the presentation and content of the CV and work with people to prepare them for the Job Market and build confidence at interview.You will generally need to meet us for us to shape your approach and understand your strengths and development areas
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