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The Management Recruitment Experts Connecting Exceptional Hospitality Professionals in Hotels, Restaurants & Gastro Pubs
The Management Recruitment Experts

Connecting Exceptional Hospitality Professionals in Hotels, Restaurants & Gastro Pubs

01827 55130    office@management-connections.co.uk
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 Candidate Details - Duty Manager - Flexible on location - £23,000
Category F and B Manager
Salary £22000 - £24000
Location Warwickshire
Ref: 2937
Notes Duty Manager at Hotel, Country Club and SpaJune 2008-PresentI am currently a Duty Manager in a four star, 110 bedroom hotel with a fine dining restaurant with a two AA Rosette award for culinary excellence, a spa and impressive leisure facilities.  My role as a duty manager is varied and covers many aspects within the hotel environment. My role mostly covers motivating and guiding staff to provide a high level of service to our guests. This could be in the restaurant, weddings, conferences and private dinners. My involvement in weddings was to run the wedding from the hotels side. This would include food service, bar management and acting as master of ceremonies. This would entail a high level of staff management and attention to detail. Staff management was a major part of my role as a duty manager.  This would entail motivating and guiding staff to ensure all work is done correctly and efficiently. From time to time I would be involved in setting the rotas for the week ahead. Recently I have taken on a greater role in stock management. I am responsible for the placement of all beverage orders and stock control. I conduct stocktakes on a weekly to monthly basis, and using my extensive knowledge of Microsoft Excel, monitor stock movements closely to maximize bar profits. Some of my other duties include cocktail menu designing, cash ups, check-ins, and minor reception work and dealing with any other problems, which may arise throughout the hotel. Waiter in The Lodge RestaurantSeptember 2007 – June 2008The Lodge Restaurant is a 60 covers, Two AA Rosetted Restaurant situated at the Ardencote Manor Hotel. I started my employment at the Ardencote Manor Hotel employed in the Lodge Restaurant. Here I was a senior member of the team and worked very closely with the manager and kitchen. I was working on the night when the restaurant was awarded two AA Rosettes for Culinary Excellence.
  
 January 2007– September 2007 Tollies Pub and BreweryGeneral ManagerMy role as General Manager of one of the largest and oldest establishments in Stellenbosch was to oversee the day to day running of the business. I had the responsibility of ensuring the success of Tollies. My duties included stock control, which entailed maintaining inventory levels, controlling all aspects of inventory, costing and pricing. I was also responsible for banking of cash and paying of all invoices, salaries and wages. All inventory and money was kept under lock and key. Myself and the night manager were to only to have keys to the safe and inventory. In my time as General Manager of Tollies I had great success in improving Tollies both in a financial and non-financial way. I managed to change the way in which people perceived Tollies through marketing it through the residences and organizing various functions both in Tollies itself as well as offering a bar service to private functions for the residences around Stellenbosch. This all aided in the goal to increase turnovers, profits and the popularity of Tollies. I worked very closely with the owner and reported back to him on all functions. We very regularly discussed new ideas and way to improve our service to our large customer base.  Night Duty Manager of Tollies Pub and BreweryJanuary 2006 - December 2006 As a night duty manager, I was given the responsibility of overseeing the smooth running of the establishment at night. This meant dealing with any issues, which may arise and require immediate attention. Here good customer relations were vital. I was responsible for managing my staff to ensure they worked efficiently and in the best interests of Tollies. When working with my staff I motivated them to improve the way they work. All money and inventory was kept under lock and key and I was responsible to ensure it was kept that way. I was also to do nightly cash-ups and lock up Tollies at the end of the night.
Contact Penny Scambler - 01827 55130

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